Where would you like to go?

$ 0 to $ 2500

Common Questions

Here, you will find a list of the most common questions asked. We’re here to help so if you don’t find what you’re looking for, please feel free to contact us through phone, our contact form, or our chat, available between 9am - 5pm.

What time can we arrive at the property and what time do we have to leave?

In most cases you are asked to arrive late in the afternoon on the day your rental starts, between 4-6 pm. You need to l...
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What about major appliances like washing machines?

Most of our properties have washing machines and dishwashers. European appliances function quite differently from those ...
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How much should we expect to pay for utilities?

At most properties, utilities are included in the rental fee in mid and high seasons (June through September). Electrici...
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Can we rent a cell phone for use in France?

Yes, you can rent a "vacation" cell phone quickly and easily, before you leave home.
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How will the property be furnished and equipped?

Your house or apartment will be completely furnished and equipped with blankets, pillows, dishes, glassware, utensils, p...
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How do we find our way to the property and how do we get in?

Approximately 6 weeks before your scheduled arrival, At Home in France will send you a departure packet with complete in...
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Will the sheets and towels be similar to those we have at home?

Probably not. French towels are usually not as large or as thick as ours and may seem flimsy to you. The French also don...
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What types of household and food items will be supplied?

Although the renters before you may have left a few things, you are expected to supply your own provisions. You should s...
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If we use the house phone, how much should we expect to pay for telephone service?

Telephone charges vary according to the type of service available. Properties on restricted telephone service allow inco...
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What do we do if there are problems at the property?

If there are problems with the house upon your arrival or during your stay, be sure to speak up. Call the owner/keyh...
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Does the property have to be spotless when we leave?

The property is cleaned before you arrive and again when you leave. At departure, you are responsible for leaving it in ...
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Can special services such as extra cleaning, cooking and babysitting be arranged?

At many of our properties, special services can be arranged, always at an additional charge. If you require these types ...
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Can we rent bicycles during our stay?

Most of our properties are within 30 minutes driving of larger villages and towns with bicycle rental shops. If you're r...
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What is the dialing procedure from the United States to France?

Callers in the United States can call you at the property in France using the following dialing procedure: - Dial 011 3...
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Can I access my email from the property?

More and more properties have high-speed internet access, either Wi Fi or DSL. Most Paris apartments are equipped with h...
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What are other telephone options to consider?

To bypass the property's telephone service, it may be easiest to rent a cell phone during your trip.
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How do we find out about weekly markets close to the property, good restaurants, nearby shops and services and the most interesting tourist attractions?

Approximately 6 weeks before your scheduled arrival, At Home in France will send you a departure packet which includes l...
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Are there any limitations when the telephone is on unrestricted service?

When the telephone service is unrestricted, you can receive and make all types of calls, the way you would at home. Keep...
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